Review of LATAM business class 767-300

How much does it cost to book LATAM business class?

The price of a LATAM business-class ticket will depend on your specific route and dates, as well as whether you’re flying one-way or round-trip. It will also depend on whether you want to pay in cash or use miles.

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I found an incredible deal for just $713.50 one-way from Bogota, Colombia, to Los Angeles via Lima in business class. On the long-haul leg from Lima to Los Angeles, I was in business class on a reconfigured 767.

Generally, round-trip business-class tickets between Los Angeles and Lima start between $2,630 and $3,700 depending on the direction, and one-way flights aren’t usually cheaper than half of a round-trip.

Checking into and boarding LATAM business class

LATAM business-class passengers can enjoy the following priority services at the airport.

My itinerary originated with an early-morning flight from Bogota to Lima. I was able to access the LATAM VIP lounge in Bogota, where I took advantage of free Wi-Fi (and coffee). Then I mostly snoozed through the three-hour flight between the South American capitals.

Upon landing in Lima, I went through another security checkpoint and ambled through the international terminal to the airline’s flagship Sumaq Lounge near Gate 17.

Upon my arrival around 8:30 a.m., the lounge was fairly empty. By the time I left at 11 a.m. for my Los Angeles flight, there was a substantial line of passengers waiting to get in.

The lounge had all the typical facilities you might expect, including bathrooms and showers, a staffed bar, a buffet and plenty of living room-style seating areas plus some workstations.

I headed to one of the half-dozen or so chaises in the quiet room for a nap. Then I took advantage of the free Wi-Fi to get some work done and grazed through the finger sandwiches available at the buffet.

The breakfast foods, like scrambled eggs and other snacks, were decent, but if you want a full meal, I would suggest patronizing one of the restaurants in the terminal.

Around 75 minutes before my flight, I made my way to the gate, which was a two-minute walk away, and lined up for early boarding. Business-class passengers board after those in wheelchairs and others who need extra time, but I was the first person in the premium cabin itself.

How comfortable was LATAM business class?

LATAM’s Boeing 767-300s have just 20 business-class seats aboard, all in a single section at the front of the aircraft just behind the boarding door.

The seats are laid out in a 1-2-1 pattern in five rows of four seats each. One of the seats in the back row is typically reserved as a crew rest station on longer flights and is blocked off with privacy curtains.

Amenities in LATAM business class

In addition to the bedding, my seat was provisioned with a small bottle of water, a pair of slippers and a small, reusable amenity kit decorated with a colorful piece of work by Brazilian artist Bettina Vaz Guimaraes. It contained the following:

• A toothbrush
• Toothpaste
• Ear plugs
• Socks
• An eye mask
• Feito Brasil’s jabuticaba berry-infused lip balm, hand cream and a towelette

Though basic, the amenities were of good quality. I enjoyed trying out the specialty skincare products since the 767 does not have the humidity or pressurization benefits of newer jets like the Dreamliner.

The airline gave each passenger a set of noise-canceling headphones. They were basic, but they did a decent job of drowning out most of the noise from the airplane and fellow passengers. I would have used my own noise-canceling headphones, but the entertainment system did not have Bluetooth connectivity.

The entertainment system monitor was 16 inches across diagonally, and it was easy to navigate thanks to the touchscreen functionality. There were parental controls available as well as accessibility settings to adjust screen magnification, subtitles, text size and contrast.

The system included a sizable selection of content including recently released movies like “Kung Fu Panda 4” and “All of Us Strangers,” plus various Spanish- and Portuguese-language films like “Una Flor en el Barro” and “Retratos Fantasmas.”

The TV menu included selections from Max, Paramount+ and Disney, among other options, including shows like “The Regime,” “House of the Dragon” and “High School Musical: The Series.”

There were games, music and even meditation sessions, but I mostly kept my monitor on the moving map to keep track of the flight’s progress.

LATAM’s 767s are not equipped with Wi-Fi, which can be a substantial drawback. It was fine for my Saturday afternoon flight since I could work offline as needed, but it’s something to consider if you hope to stay connected during your trip.

How was the food in LATAM business class?

The crew members did not offer predeparture beverages — probably because all passengers boarded through the forward doors, meaning there was a lot of foot traffic in the cabin. However, they did come through and take meal orders before pushback; they also asked whether passengers wanted the second prelanding meal or just to rest until descent.

The options on my flight — listed in Spanish, Portuguese and English — included:

• An appetizer of prosciutto with manchego cheese and pesto served with a fresh salad
• Grilled tenderloin with pepper sauce, ullucos, potatoes and roasted carrots
• Tagliatelle with tomato and olive sauce
• Mixed green salad with Parmesan, Peruvian ground cherries, cucumber, tomato and sauteed zucchini
• The signature plate from the airline’s Lima-based partner chef, Francesca Ferreyros: slow-cooked beef with arracacia (a type of root vegetable) gnocchi and fried quinoa
• Ice cream
• Coffee mousse with chocolate sauce, almond praline and meringue
• Fresh seasonal fruit
• A selection of cheeses

The wine list was curated by Hector Vergara — the only accredited master sommelier in South America — who has been working with the airline for over three decades. On my flight, his selections included:

• Vollereaux Brut Reserve Champagne
• Perla Negra red blend from Vina Casa Donoso in Chile’s Maule Valley
• Vina Undurraga pinot noir from Chile’s Leyda Valley
• Bodega Garzon albarino from Uruguay
• Vina Ventisquero Kalfu Kuda sauvignon blanc from Chile’s Leyda Valley

The airline also served a selection of other alcoholic and nonalcoholic beverages including:

• Absolut vodka
• Chivas Regal 12-year whisky
• Bombay Sapphire gin
• A variety of juices
• Sparkling and mineral water
• Soft drinks
• Coffee
• Tea

Twenty minutes after takeoff, the two flight attendants serving business class came through the cabin offering trays with glasses of Champagne and water (though you could request other beverages as well), plus ramekins of nuts.

About 30 minutes after that, they served the meal, which came on a single tray. Though this might not feel as premium as when airlines course it out, that service flow wasn’t surprising given the flight time (and especially considering the number of overnight flights LATAM operates). It allowed me to eat and get back to work quickly.

I had the starter salad with prosciutto and the chef’s special of slow-cooked beef with gnocchi and quinoa, which was tender and tasty. The coffee mousse was sweet and smooth, though I only had a few bites since I didn’t want to overload on sugar before a nap.

I had a glass of the Uruguayan albarino, which was a nice wine for a flight, in particular, thanks to its crisp acidity. I sipped on the Chilean pinot noir to finish.

About 90 minutes before landing, the second meal service commenced with a choice of the following:

• Roast beef sandwich with sun-dried tomatoes, lettuce, cream cheese and mustard on focaccia
• Cream cheese sandwich with pesto, herbed tomatoes and Edam cheese
• Fudge brownie with toffee sauce and chocolate
• Fresh seasonal fruit

I had ordered the roast beef sandwich at the start of the flight. It was cutely wrapped in a piece of faux newspaper. Though hot and savory, it fell apart pretty quickly, and the meat had large veins of fat in it. I only had a few bites of the sandwich and the chewy fudge brownie before turning back to my movie. My flight landed in the evening around dinnertime, so I figured I’d eat on the ground to reacclimate to my home time zone.

Though not restaurant-quality, the food on LATAM was memorable. The crew could not have been more proactive about serving and clearing trays, refilling drinks and generally ensuring that passengers had everything they needed.

Would you recommend LATAM business class?

After waiting years to fly LATAM’s new business class, the experience did not disappoint.

The seats were spacious and well-designed with high-end touches like granite countertops and responsive touchscreen entertainment systems.

In my opinion, these are the three main drawbacks:

• Although all the airline’s 767s and 777s have new seats, the 787s are a mixed bag.
• Award availability can be scarce.
• If you get an older plane like the 767, it’s missing some key features like Wi-Fi connectivity.

That said, with a little advanced research on your particular flight, you certainly won’t have a hard time making the most of the inflight experience and enjoying the good food, drinks and friendly service.

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